DDTS offers a fast effective and friendly breakdown service. If we can’t give you a solution by telephone we will endeavour to be onsite as soon as possible.

Our fault finding techniques are excellent, this frequently enables us to fault find to component level on site on first visit thus radically reducing system down time for our customers.

Quick effective fault finding especially to component level is also highly beneficial to customers who instead of facing the prospect of large breakdown costs due to replacing complete modules (power supplies, control systems etc) instead only pay for labour and the components replaced within the faulty module. This style of corrective maintenance has proven to be very popular with customers who have systems that no longer are supported with original spares and documentation etc.

As a contract customer you will benefit from:

• Prioritised breakdown support
• Free technical telephone support
• Weekend assistance. You will receive telephone response and support subject to engineer availability